REQUEST YOUR INFORMATION
If you are an EU resident and would like to submit an EU Data Subject Access Request please send an email to [email protected].
To prevent the unauthorized disclosure of another person’s data to individuals making requests under the California Consumer Privacy Act (CCPA), Gravy is required to verify the identity of a requestor prior to disclosing any mobile location data.
Enter the required information and press ‘Submit’ to request that we attempt to verify your identity in order to comply with your request.
Why do I need to provide more information to access my data?
To prevent the unauthorized disclosure of another person’s data to individuals making requests under the California Consumer Privacy Act (CCPA), the California Attorney General has issued draft regulations that require businesses to verify the identity of a requestor to a reasonable degree of certainty or a reasonably high degree of certainty, depending on the type of access request a requestor submits.
The draft regulations state that to verify the individual to a reasonable degree of certainty, the business must match at least two data points provided by the requestor (for requests for information about categories of personal information) and at least three data points provided by the consumer (for requests for specific pieces of information) with data maintained by the business that the business has determined to be reliable for the purpose of verifying the consumer.
What if I don’t want to provide more information?
You may opt-out of Gravy’s use of your data in our services by submitting your mobile advertiser ID through our Opt-Out & Do Not Sell form.
How do I find my mobile advertiser ID or MAID?
Follow the instructions below to find your mobile advertiser ID:
- Install “The Identifiers” App from the App Store
- Open the app to view your mobile advertiser ID, or IDFA
- Install the “Device Identifiers” app from the Play Store
- Open the app to view your mobile ad ID, or UDID
Alternatively, if you have an Android mobile device, you can locate your Android ID, called the Android Advertising ID, by opening the Setting app on your Android device and clicking “Ad.s”. Your Android Advertising ID will be listed on the bottom of the screen.
How do I find my IP address?
You can find your public IP address by typing “what is my IP address?” in the Google search bar of your mobile phone’s browser.
What if Gravy cannot find my mobile advertiser ID?
If we cannot find your mobile advertiser ID, then we do not have any information about your device in our system.
What if Gravy cannot verify my identity?
If we find your mobile advertiser ID in our system but cannot verify your identity, we will give you the option to remove your device and associated information from Gravy Analytics’ services. However, we will not be able to comply with a Right to Know request.