GOOD QUESTION: Has the pandemic accelerated logistics outsourcing? Why or why not?

July 31, 2022

The pandemic exposed supply chain weaknesses as workers became sick, factories closed, and consumer behavior changed. The way supply chains were managed became outdated. Disruptions remain unabated and companies can’t afford to be in a perpetual reactive mode; a proactive approach that incorporates outsourcing to gain expertise has become critical.

–Jeff White
Founder and CEO, Gravy Analytics


The use of third-party logistics has accelerated since the pandemic, with new opportunities in last-mile e-commerce and carrier collaboration. We have seen tracked orders between network shippers and logistics service providers (LSPs) grow 340% year-over-year. As markets continue to rebalance, shippers still seek flexibility, resilience, and sustainability from LSP collaboration and innovation.

–Tony Harris
SVP and Head of Marketing and Solutions, SAP Business Network

The pandemic accelerated a number of trends, including logistics outsourcing. Outsourcing allows shippers to control costs and to increase certainty. By aggregating the purchasing power of their customers, large logistics companies are able to use their scale to deliver better outcomes.

–JJ Schickel
CEO, Omni Logistics

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